House Rules

The house rules serve the purpose of protecting the works of art exhibited, and also to making the visit to the building a pleasant experience.

Kunstmuseum Stuttgart is a non-profit-making institution of the State capital of Stuttgart. It is open to the public and aims to put forward, research, collect and preserve art. It is managed and run by the Kunstmuseum Stuttgart gGmbH foundation. The management sees to the house rules being observed, represented by employees of Kunstmuseum Stuttgart. Their instructions shall be complied with. It is in the interests of all visitors to observe the house rules, and it is mandatory to do so. Upon entering the museum building, visitors acknowledge these regulations, as well any decrees enacted in order to maintain operational security, and undertake to comply with the latter.

Opening Hours & Admission

The opening hours and admission fees of Kunstmuseum Stuttgart are set out separately, and are made known at the cash desk, online and by way of special notices. Visitors are required to vacate the rooms where the permanent collections are kept and exhibition rooms at the latest by the end of the opening hours. If there is an especially great number of visitors or for any other reason, the rooms where the permanent collections are kept and exhibition rooms or the building may be temporarily closed to further visitors for security reasons. The admission tickets entitle holders to enter the permanent collection and/or the respective exhibition. They are valid personally, and are not transferable.

Exhibition Rooms

There is a ban on smoking throughout the building. Eating and drinking is not permitted in the rooms where the permanent collections are kept and exhibition rooms. It is also not permitted to take liquids into these rooms with you. The cloakrooms are available to you for storing them. For changing, feeding and breastfeeding babies and toddlers, visitors are provided with a suitable room on the ground floor (changing room, healthcare room).

The building, as well as its fixed and moveable fittings and fixtures, is to be treated with care. The exhibits may not be touched or interfered with or put at risk in any way. No writing facilities exist in the exhibition rooms. Ball pens, fountain pens, felt tips and similar writing or drawing implements may not be used inside the exhibition.

We particularly welcome our youngest visitors, and request the accompanying persons to ensure that the safety of the works of art is not put at risk and that consideration is shown to other visitors. Running around, rampaging and tossing toys or similar activities is not allowed. Children and young people under 13 years of age may only enter the building if accompanied by an adult. It is the adults' responsibility to keep the children under constant supervision. Adults accompanying children and young people are responsible for the appropriate behavior of any persons in their care. This also applies to visits by school classes and kindergarten groups.

When visits are conducted in groups, group leaders need to remain with their group and keep the group together. A tour through the exhibition may be interrupted by the museum guide if, even after a request has been made, it will probably not prove possible to keep the group together. No claim to a refund of the costs of the tour exists in such a case.

Cloakroom

Dogs (except for guide dogs for blind people) and other animals (with the exception of accompanying animals required) may not be taken into the building. Umbrellas, bags, backpacks, baby carriers for children, trekking poles and other bulky items larger than approx. 20 x 30 cm / 8 x 12 inches (DIN A4), as well as coats, jackets and wet items of clothing, are to be handed in in the cloakroom or stored away in the lockers. In that respect, any items which perish easily or are flammable or foul-smelling, as well as easily combustible or corrosive liquids, may neither be handed in for safekeeping nor taken into the exhibition rooms. This also applies to weapons of any kind. Backpacks may not be worn on the back. Any dry items of clothing that are not handed in must continue to be worn. Carrying items of clothing over the arm is not permitted in the rooms where the permanent collections are kept and the exhibition rooms, for reasons associated with preservation and safety. The Kunstmuseum Stuttgart gGmbH foundation and the State capital of Stuttgart do not accept any liability for the cloakroom and the content of the lockers. Any items placed in the cloakroom for safekeeping must be collected again on the same day prior to the exhibition closing. The lockers must be cleared. The lockers are opened and, if necessary, emptied at regular intervals.

Bags are to be opened when entering or leaving the museum if the supervisory staff so requests.

Strollers (without larger bags on or in the stroller) and wheelchairs, both of the manual kind and also electric wheelchairs suitable for indoor areas, walker and any other aids to walking that are medically necessary may be used on our premises. The museum makes wheelchairs available free of charge, upon request, for the duration of your visit. For reasons of safety, the museum reserves the right to regulate access with strollers, etc.
 

Lost Items

Any items not collected or left behind are treated as lost items and are subject to a safekeeping or reporting obligation, at the Lost and Found of the State capital of Stuttgart.

Taking Photos, Filming & Making Videos

Photographing or filming for private use is permitted in the building, the permanent collection and the special exhibition, as long as nothing to the contrary is designated in the wall text or next to the respective work. Please observe the personal rights of visitors. The use of artificial light (flashlight, lamps, etc.), tripods, selfie sticks, drones or similar aids is not permitted. It is the visitors‘ responsibility to observe and preserve copyright on their own accord. This lapses 70 years after the death of the artist. Additional information on the latter can be obtained from the collecting society VG Bild-Kunst.

Photographing and filming for commercial or scientific purposes, as well as in the context of current reporting (the press/Internet blogs), is only permitted with the written consent of Kunstmuseum Stuttgart. Please contact us about it.

Liability

Visitors are held liable for any damage caused by them to items belonging to the museum, in line with the regulations of the German Civil Code (BGB). For any damage caused by minors, those in charge of supervising them will be held liable.

Supervisory & Security Staff

Visitors are expected to refrain from doing anything which may disturb other visitors or run contrary to maintaining safety and good order, as well as common decency. Telephoning in the exhibition rooms is only permitted in emergencies.

Passageways and emergency exits are to be kept free. Emergency exits may only be used in an actual emergency. In the event of a theft report, the management and its employees are authorized to close the exits and run checks on the visitors. The supervisory staff are expected to ensure that these house rules are observed. For that reason, the instructions given by the supervisory staff are to be followed. The supervisory staff is authorized to expel visitors from the building if their grossly violate these house rules. In the event of repeat violations, the management will prohibit any further entry to the premises. No claim to reimbursement of the admission fee exists if visitors are asked to leave the building.

We would like to point out that the building has video surveillance in place. The processing of data serves the purpose of seeing to the house rules being observed, and in particular preventing vandalism and larceny. The legal basis for it is Art. 6(1)(1)(f) GDPR. You may infer details on the latter from the information brochure. Please feel free to ask for it at the cash desk. Otherwise, you can obtain it online.

These house rules come into force with immediate effect. We shall be pleased to answer any questions you may have or hear your suggestions, and wish you a pleasant stay at the Art Gallery.


Stuttgart, October 1, 2018

Dr. Ulrike Groos
Executive Director of Kunstmuseum Stuttgart